You know that your customers are important, and how they interact with your organization is what keeps them coming back.
We understand this as well, and that’s why our Contact Centre solutions are built with your requirements in mind.
From basic answering services through to large-scale, multi-channel Customer Service centres, our expertise is available to you.
We run on an enterprise grade infrastructure, simultaneously mirrored in Tier 3 Data Centres in Toronto and Calgary. The full functionality you would expect from a contact centre is available to you – from 100% call recording, to client information web portal, Business Intelligence analysis, and daily, weekly and monthly reporting.
Our Advisory Services team can work with you on your large scale project with us, developing project optimization recommendations, service enhancement strategies, and more.
We welcome the opportunity to work with you to discuss your Contact Centre requirements, and how Line One can work with you to develop the right solution for your business, and for your customers.
Simply give us a call or send us an email and we’ll get started.